While there are many devices on the market to page waiters, nobody has the monitoring and reporting capability of Waiter Locator. Without this monitoring and reporting, you are unable to truly evaluate an employee’s performance. TEZ brings full reporting along with service goals and manager notification if service is not completed in a timely manner. Your customers are demanding. With Waiter Locator, you “Give them what they want”.
Waiter Locator® by TEZ is a software utility that combines 4 technologies giving your customers the ultimate in guest satisfaction; pushbutton devices, App calling, text messaging and now QR codes.
Your guests can use pushbuttons or their own mobile phones to call their waiter. When you give your guests the ability to call their waiter, they order more and tables turn much quicker.
Many restaurants have a philosophy “My waiters had better take care of their customers or they get fired”. The problem with that statement is that being over-helpful with the customer can also be bad. How many times have you been in deep conversation, only to be interrupted with “Is there anything you need?” This can also be very disruptive to a guest who might say, “That waiter never left us alone.” Waiter Locator gives your customers what they want: Service when they want it.
If guests can request the check using their mobile phone, imagine how fast tables can turn? You can cut 2-3 minutes off the table time by having the waiter paged, prepare the bill and deliver it to the table.
As labor rates rise, Waiter Locator by TEZ is a simple solution to help contain labor costs. Fewer waiters can now serve more guests and still give them the superior service you demand. That equates to larger tips for your staff.
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